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PRIVACY POLICY
This Privacy Policy describes how hernoirco.com.au (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit Her Noir-Co’s website, we collect certain information about your device, your interaction with the site, and details needed to fulfill your orders. We may also collect additional information if you reach out for customer support. In this policy, “Personal Information” means any data that can uniquely identify you.
Here’s a breakdown of what we collect and why:
Device Information
•Examples: IP address, browser type, time zone, cookie data, pages visited, search terms, and interactions with the site.
•Purpose: To ensure our site loads properly and to analyze usage for improvements.
•Source: Automatically collected via cookies, log files, tags, and pixels.
•Shared with: Shopify, our e-commerce platform.
Order Information
•Examples: Name, billing/shipping address, payment details, email, and phone number.
•Purpose: To process and ship your order, confirm your purchase, detect fraud, and communicate with you about your purchase or promotions.
•Source: Collected directly from you.
•Shared with: Shopify.
Customer Support Information
•Purpose: To provide effective support and follow up on any queries or issues.
•Source: Collected from your communication with us.
Sharing Personal Information
We only share your Personal Information with trusted service providers for legitimate business purposes, including:
•Government or law enforcement, if legally required.
•Advertising or analytics platforms as outlined below.
Behavioural Advertising
We may use your Personal Information to deliver relevant ads or promotions.
For more details on how targeted advertising works, visit the NAI’s educational page (http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
Using Personal Information
We use your Personal Information to:
•Provide and fulfill orders
•Process payments securely
•Communicate order updates
•Promote new collections and special offers
Lawful Basis
If you reside in the European Economic Area (EEA), we process your data under the following lawful bases:
•Your consent
•Contractual necessity
•Legal obligations
•Legitimate interests
Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes described unless you request its deletion.
Automated Decision-Making
We do not make legally significant automated decisions. Shopify may use limited automation (e.g., fraud detection denylists) that temporarily blocks suspicious activity.
Your Rights
EEA Residents (GDPR)
You have the right to access, correct, port, or delete your Personal Information. To exercise your rights, contact us at
hernoirco@gmail.com
California Residents (CCPA)
You have the right to know what personal data we hold, request corrections, or request deletion. You may also appoint an authorized agent to act on your behalf.
Cookies
Cookies are small files used to personalize your experience and collect information on how our site is used.
Types of Cookies We Use:
•Functional – for remembering preferences
•Performance – for understanding usage patterns
•Advertising – for personalized ads
•Social Media – for content sharing
Cookies can be session-based (temporary) or persistent (longer-term, up to 2 years). You can manage cookies via your browser settings or by visiting All About Cookies (https://www.allaboutcookies.org).
Disabling cookies may affect how you experience our site.
Do Not Track
We do not alter our data practices in response to “Do Not Track” signals, as there is currently no consistent industry standard.
Changes
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on our website.
Contact Us
For more information, or to make a privacy-related request or complaint, please contact us at: